FAQ
Orders & Delivery
Question: How long does delivery take across Pakistan?
Answer: We deliver all across Pakistan within 3 to 5 working days.
Question: Can I track my order?
Answer: Yes, absolutely! As soon as your order is dispatched, you will receive a tracking ID. You can use it on our “Track Your Order” page to check the live status of your shipment.
Payments & Returns
Question: What payment methods do you accept?
Answer: We accept Cash on Delivery (COD), Direct Bank Transfer, as well as payments via EasyPaisa and JazzCash.
Question: What is your return or refund policy?
Answer: We offer a 7-day checking warranty if there is any technical issue with the product. For more detailed information, please visit our “Refund & Return Policy” page.
Mobile Repairing Services
Question: Do you provide a warranty on mobile repairs?
Answer: Yes, we offer a dedicated checking warranty on hardware repairs and parts replacements to ensure your peace of mind.
Question: How can I send my phone for repair?
Answer: If you are in Lahore, you can visit our shop directly. For customers outside Lahore, you can safely ship your device to us via courier, and we will send it back after fixing it.
Question: Are the mobile phones and accessories under warranty?
Answer: All brand-new devices come with their official brand warranty. For used or box-packed items without official warranty, we provide our shop’s 7-day checking warranty.