Refund and Returns Policy

1. 7-Day Checking Warranty

• We offer a strict 7-day checking warranty on our products from the date of delivery.
• This warranty only covers technical issues, hardware defects, or internal malfunctions that were not explicitly mentioned or present at the time of purchase.
• Any issue reported after the 7-day period will not be entertained for a return or refund.

2. Conditions for a Valid Return

To be eligible for a return or exchange, the product must meet the following conditions:

• The item must be in the exact same condition as you received it.
• It must include all original packaging, box, accessories, user manuals, and tags (if applicable).
• The original invoice or proof of purchase must be provided.

3. Non-Returnable and Void Warranty Items

The warranty will be considered void, and the item will not be accepted for a return or refund if:

• The product has suffered physical damage, drops, cracks, or dents.
• There is any sign of liquid damage or exposure to moisture.
• The software has been modified, rooted, jailbroken, or tampered with by unauthorized personnel.
• The original security seals or serial numbers have been removed or altered.

4. Refund Process

• Once we receive your returned item, our technical team will inspect it thoroughly to verify the reported issue.
• If the claim is verified and approved, we will process your refund or offer a replacement.
• Refunds will be transferred directly via EasyPaisa, JazzCash, or Direct Bank Transfer within 3 to 5 working days after approval.
• Shipping costs for returning the item are non-refundable and must be covered by the customer.

5. How to Initiate a Return

If you face any issues with your device within the 7-day checking period, please contact us immediately:

• Support: via our official WhatsApp +923086386344
• Address: (Lahore/ Pakistan)